For returns from abroad, the customer is responsible for the return shipment. In the event of damage or loss, you must contact the shipping provider directly. We recommend keeping the shipping receipt and, if necessary, insuring the shipment.
Please send the prepaid parcel to our logistics center:
Motorradbekleidung WW-MR
Altvaterstr. 5
87700 Memmingen
Germany
The following advices should help you and us to process returns as smoothly as possible. The content of our withdrawal instruction has unlimited validity.
- Clothes and helmets may not be tested: Helmets and articles of clothing may only be tried on (as in a shop), but not tested. In case of a test drive we have to consider the clothes and helmets as used, return is excluded.
- Trying helmets only with a balaclava: Helmets may only be tried on with a balaclava. We ask for your understanding in terms of hygiene. If a chemical cleaning should be necessary in the case of a return of the helmet, we must charge you the costs for this.
- Security labels, protective films, other handling: Never remove the security labels or protective films partially attached to the goods. Helmets and garments may only be worn for viewing or fitting but may not be tested , If labels and protective films are removed carelessly, we must deduct a depreciation depending on the extent.
- Hygiene articles: functional underwear, balaclavas and undergloves are hygiene articles that cannot be returned.
- Return form: in order to process a return quickly, please use the return form enclosed with your delivery.
- Shipping costs for return shipment: please note that you bear the cost of returning the goods according to your right of withdrawal. Unpaid returns can not be accepted by us.